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Privacy Policy

How Biztactix collects, uses, and protects your information.

Overview

Biztactix respects your privacy. This policy explains what information we collect through our website, how we use it, and your rights regarding that information. We are committed to being transparent about our data practices and keeping things simple.

This policy applies to the Biztactix website at biztactix.com.au.

Information We Collect

Contact Form Data

When you submit our contact form, we collect the following information:

  • Your name (required)
  • Your email address (required)
  • Your phone number (optional)
  • Your company name (optional)
  • The subject of your enquiry (required)
  • Your message (required)

This information is used solely to respond to your enquiry.

IP Address Logging

When you submit the contact form, your IP address is logged for rate limiting purposes. This is a standard security measure to prevent abuse of the form. IP addresses used for rate limiting are not associated with your personal information and are not used for any other purpose.

How We Process Your Data

Email Delivery via Mailgun

When you submit the contact form, your information is sent as an email to us via Mailgun, a third-party email delivery service. Your contact form data is not stored on our web server — it is transmitted directly through the Mailgun API and delivered to our inbox. Mailgun processes your data in accordance with their own privacy policy.

No Server-Side Storage

We do not store your contact form submissions in a database or on our web server. Once your message is delivered via email, no copy remains on the server.

Cookies and Tracking

This website does not set any cookies. We do not use analytics tracking, advertising pixels, or any other tracking technologies on this site.

Third-Party Services

Google Fonts

This website loads fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When you visit our site, your browser makes a request to Google's servers to download the font files. This means Google may receive your IP address and browser information as part of that request. Google's use of this data is governed by their privacy policy.

Mailgun

As described above, contact form submissions are delivered via the Mailgun email API. Mailgun acts as a data processor for the purpose of delivering your message to us.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access personal information we hold about you and to request corrections. Since we do not store contact form data on our servers, the only record of your enquiry exists in our email inbox.

If you would like to enquire about your data, request a correction, or ask us to delete correspondence, please contact us using the details below.

Contact Us About Privacy

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us:

Biztactix

This policy was last updated on 20 March 2026.

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